Callmedia CX Now with Maintel CEO, Ioan MacRae

Contact centre agents are an expensive resource, therefore maximising their productivity is key. They need instant access to relevant information and to be supported by a range of enquiry management tools to be fully effective. Listen to our CEO Ioan MacRae give a overview of the latest updates to our CX transformation solution for today’s agile contact centre: Callmedia Now.

Learn more: https://v1.maintel.co.uk/solutions/secure-connectivity/secure-homeworker/